WebBefore you can submit a complaint to us you should have: Logged a formal complaint with your provider. Worked with your provider to resolve the complaint. Received a deadlock letter or not received a satisfactory resolution after 8 weeks (6 weeks for energy complaints about SSE). Gathered any evidence you have. WebFeb 3, 2024 · 2. Apologize to the customer. Apologizing to the customer is another important step in responding to a customer complaint. Be sure to apologize to the customer in whichever setting they are complaining. For example, if the customer posted a negative review, respond to the review to maintain your company's reputation.
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WebOct 19, 2024 · free now=scam now=thieves now They temporarilly hold from my bank account £38 for a ride that I cancelled because their driver wanted 10 minutes to pick me … WebTried booking again - said charge would £4, was charged £35! Haven't been refunded. I have contacted customer support, they responded but failed to reply to my follow up messages. Do not trust this app! Save your money and book with BOLT! Date of experience: September 04, 2024. Useful2. sust credit fee
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